Privacy Policy

Effective date: February 27, 2026. This Privacy Policy explains how CRYSTALSHOP collects, uses, stores, and protects personal data when users visit the website, create an account, request support, or purchase access to the service.

1. Data we process

We may process the information you provide directly, including your name, email address, phone or messenger contact, billing details, account data, payment status, support messages, and any other information you choose to send to us.

2. Purposes of processing

Personal data is used to provide access to CRYSTALSHOP, process orders and payments, deliver support, send service notifications, improve the website and product, prevent misuse, maintain accounting records, and comply with applicable legal obligations.

3. Cookies and analytics

The website may use technical cookies and analytics tools to keep the service stable, remember basic settings, understand how pages are used, and improve the user experience.

4. Storage and security

We use reasonable organizational and technical measures to protect personal data from unauthorized access, loss, alteration, disclosure, or destruction. Data is stored only for as long as needed for the purposes described above or as required by law.

5. Sharing of data

We may share limited data with payment providers, hosting providers, CRM and email services, analytics services, and other contractors that help operate the website and provide the service. Such providers process data only for the purposes necessary to deliver their services.

6. User rights

You may request access to your personal data, correction, deletion, restriction of processing, or withdrawal of consent where applicable. To make a request, contact us by email.

7. Contact

For privacy questions or data requests, email school@crystalland.ru.